bano88 Privacy Policy

bano88 ("we", "our", or "platform") provides a safe and reliable online gaming service for players in Bangladesh. By visiting our website bano88.lat, creating an account, or using our services, you are considered to have agreed to the terms of this privacy policy.

This privacy policy ("policy") explains how personal information collected through the bano88 platform is processed. This policy should be read together with our terms and conditions.

This policy applies to all bano88 services, promotions, bonuses, and customer support. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

bano88 may collect various types of information. These are described in detail below:

2.1 Identity Information

• Full name and username
• Email address
• Date of birth (for age verification)
• Residential address
• National ID or passport details (for identity verification)

2.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay, or bank account details)
• Transaction history — records of deposits and withdrawals
• Account balance and bonus history

2.3 Usage Information

• Gaming history and betting records
• Time and duration of activity on the platform
• Preferred games and betting types
• Promotion and bonus usage history

2.4 Technical Information

• IP address and device type
• Browser version and operating system
• Cookies and session identifiers
• Referral URL and browsing history (within our site only)

bano88 collects user information in several ways:

3.1 Direct Collection

You provide information directly when registering an account, during the login process, making payments, contacting the support team, or filling out forms.

3.2 Automatic Collection

Our servers automatically collect technical information about your device, browser, and platform usage. This information is collected using cookies and similar tracking technologies.

3.3 Information from Third Parties

We may sometimes collect information from trusted third-party service providers for identity verification (KYC), fraud prevention, and payment validation.

bano88 uses collected information for the following legitimate purposes:

• Service Delivery: To manage accounts, provide gaming services, and process payments.
• Identity Verification: To confirm the age and identity of users and to prevent fraud.
• Security: To prevent unauthorized access, money laundering, and cyber fraud.
• Customer Support: To resolve your questions and issues and to improve service quality.
• Personalized Experience: To display games and promotions based on your preferences.
• Marketing Communications: To send relevant offers, bonuses, and updates (based on your consent).
• Legal Compliance: To comply with applicable laws and regulations and to meet regulatory requirements.
• Responsible Gaming: To identify problematic gaming patterns and to keep users safe.
• Service Improvement: To improve platform performance and user experience.

Before using your information for any purpose where legally required, we will obtain your explicit consent. You always have the right to opt out of marketing communications.

bano88 gives the highest priority to the security of your personal information. We apply industry-standard technical and administrative security measures.

5.1 Technical Security Measures

• All data transmissions are secured with SSL encryption.
• Stored data is kept in encrypted format.
• Regular security audits and vulnerability assessments are conducted.
• Firewall and anti-malware technologies are used.

5.2 Data Retention Period

We will retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, some information may be retained for the period required for legal obligations, dispute resolution, and contract enforcement.

5.3 Response to a Data Breach

If a data security breach occurs that creates a risk to your personal rights and freedoms, we will notify the relevant authorities and affected individuals as quickly as possible.

bano88 does not sell your personal information. However, we may share information in the following limited circumstances:

6.1 Service Providers

We work with trusted third parties to provide services such as payment processing (bKash, Nagad, Rocket, Upay, and banking services), identity verification, game software providers, and customer support. These partners receive only the information necessary for their specific tasks and are bound by strict confidentiality agreements.

6.2 Legal Obligations

We may be legally required to disclose information in response to court orders, lawful requests from government or regulatory authorities, anti-money laundering investigations, or as required by applicable law.

6.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will provide you with advance notice.

6.4 International Data Transfers

Some of our service providers may be located outside Bangladesh. In such cases, we ensure that appropriate safeguards are in place and that your information remains protected at any international destination.

The bano88 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the website — essential for login sessions and security.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: To analyse and improve website usage.
• Targeting Cookies: To display relevant promotions and advertisements (based on your consent).

7.2 Cookie Controls

You can control or reject cookies through your browser settings. However, please note that disabling essential cookies may affect some functionality of the website.

You have the following rights regarding your personal information:

• Right of Access: You may request a copy of the information we hold about you.
• Right to Rectification: You may request that incorrect or incomplete information be corrected or updated.
• Right to Erasure: In certain circumstances, you may request that your information be deleted ("right to be forgotten").
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be limited.
• Right to Data Portability: You may request your information in a structured, commonly used format.
• Right to Object: You may object at any time to the use of your information for marketing purposes.
• Right to Withdraw Consent: You may withdraw consent at any time for the processing of information provided on the basis of consent.

To exercise these rights, please contact us at [email protected] or get assistance through 24/7 live chat. We will respond to your request within a reasonable time.

bano88 is strictly committed to the protection of minors. Our services are intended only for individuals aged 21 or older.

We do not knowingly collect personal information from any person under the age of 21. If we become aware that we hold information about a person under the age of 21, we will immediately delete that information and close the associated account.

If you believe that a minor has registered on our platform, please inform us immediately. For more information on responsible gaming, please visit our responsible gaming page.

bano88 reserves the right to revise or update this privacy policy from time to time. For any significant changes to the policy, we will:

• Publish the updated policy on this page of the website.
• Change the "Last Updated" date at the top of the page.
• Notify registered users by email in the case of important changes.

Your continued use of our services after any changes will indicate that you have agreed to the updated policy. We therefore recommend that you review this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team:

• Email: [email protected]
• Live Chat: 24/7 Bangla support available

We will try to respond to your request as quickly as possible. Identity verification may be required for privacy-related requests.

To learn more about our service terms, please visit our Terms & Conditions and About Us pages.